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Contact Us

Sure, we can help. There might be a quick, easy way to resolve your problem by searching the FAQs below. Or you can find our contact information in the sidebar for further assistance.

I need to find my part number, model number or operator's manual
I need my part number

Use the part finder to locate the part number you need.

I need my model number

Use the model finder to locate the model number you need.

I need my operator's manual

Use our operator's manual finder to locate the operator's manual you need.

I still need help
Live Chat:

Our live chat agents are here to help you find exactly what you are looking for.

Monday - Friday: 09:00 AM - 06:00 PM EDT
Saturday - Sunday: Closed

Would you like to call us?

Call Us: 1-800-828-5500
Business Hours:
Mon - Fri: 8 AM - 8 PM EST
Sat: 9 AM - 8 PM EST
Sun: 10 AM - 6 PM EST

Pressure Washer & Generator Inquiries
Call Us: 1-800-611-6708
Mon - Fri: 8 AM - 5 PM CST

I want to buy equipment, parts, attachments or accessories
I want to buy equipment
Lawn Care Equipment
Gardening Equipment
Cleanup Equipment
I want to buy parts

Browse our parts finder page to find the parts you need.

I want to buy attachments or accessories
I still need help
Live Chat:

Our live chat agents are here to help you find exactly what you are looking for.

Monday - Friday: 09:00 AM - 06:00 PM EDT
Saturday - Sunday: Closed

Would you like to call us?

Call Us: 1-800-828-5500
Business Hours:
Mon - Fri: 8 AM - 8 PM EST
Sat: 9 AM - 8 PM EST
Sun: 10 AM - 6 PM EST

Pressure Washer & Generator Inquiries
Call Us: 1-800-611-6708
Mon - Fri: 8 AM - 5 PM CST

I have a technical or operational question
I need how-to tutorials

View our how-to tutorials and frequently asked questions for additional product information, as well as helpful tips and tricks regarding proper equipment maintenance, repairs, projects and safety.

I need my operator's manual

Use our operator's manual finder to locate the operator's manual you need.

I still need help
Live Chat:

Our live chat agents are here to help you find exactly what you are looking for.

Monday - Friday: 09:00 AM - 06:00 PM EDT
Saturday - Sunday: Closed

Would you like to call us?

Call Us: 1-800-828-5500
Business Hours:
Mon - Fri: 8 AM - 8 PM EST
Sat: 9 AM - 8 PM EST
Sun: 10 AM - 6 PM EST

Pressure Washer & Generator Inquiries
Call Us: 1-800-611-6708
Mon - Fri: 8 AM - 5 PM CST

I need maintenance or repair help
I want to fix it myself
Lawn Care Equipment
Gardening Equipment
Trees & Leaves
Snow Equipment
I need a service location

Use our service locator to help find the nearest service center to you.

I need a store location

Use our store locator to help find a Troy-Bilt retailer near you.

I still need help
Live Chat:

Our live chat agents are here to help you find exactly what you are looking for.

Monday - Friday: 09:00 AM - 06:00 PM EDT
Saturday - Sunday: Closed

Would you like to call us?

Call Us: 1-800-828-5500
Business Hours:
Mon - Fri: 8 AM - 8 PM EST
Sat: 9 AM - 8 PM EST
Sun: 10 AM - 6 PM EST

Pressure Washer & Generator Inquiries
Call Us: 1-800-611-6708
Mon - Fri: 8 AM - 5 PM CST

I want to track my order

Use our order tracker to check the status of your order.

I still need help
Live Chat:

Our live chat agents are here to help you find exactly what you are looking for.

Monday - Friday: 09:00 AM - 06:00 PM EDT
Saturday - Sunday: Closed

Would you like to call us?

Call Us: 1-800-828-5500
Business Hours:
Mon - Fri: 8 AM - 8 PM EST
Sat: 9 AM - 8 PM EST
Sun: 10 AM - 6 PM EST

Pressure Washer & Generator Inquiries
Call Us: 1-800-611-6708
Mon - Fri: 8 AM - 5 PM CST

I want to register my product

Use our product registration form to register your equipment for owner verification, more efficient service and additional product information.

I still need help
Live Chat:

Our live chat agents are here to help you find exactly what you are looking for.

Monday - Friday: 09:00 AM - 06:00 PM EDT
Saturday - Sunday: Closed

Would you like to call us?

Call Us: 1-800-828-5500
Business Hours:
Mon - Fri: 8 AM - 8 PM EST
Sat: 9 AM - 8 PM EST
Sun: 10 AM - 6 PM EST

Pressure Washer & Generator Inquiries
Call Us: 1-800-611-6708
Mon - Fri: 8 AM - 5 PM CST

I want more information on a product
FLEX
Walk-Behind Mowers
Riding Lawn Mowers
String Trimmers
String Trimmer Attachments
Lawn Edgers
Tillers
Cultivators
Gardening Tools
Leaf Blowers
Snow Throwers
Chipper Shredders
Chipper Shredder Vacs
Log Splitters
Pressure Washers
Generators
I still need help
Live Chat:

Our live chat agents are here to help you find exactly what you are looking for.

Monday - Friday: 09:00 AM - 06:00 PM EDT
Saturday - Sunday: Closed

Would you like to call us?

Call Us: 1-800-828-5500
Business Hours:
Mon - Fri: 8 AM - 8 PM EST
Sat: 9 AM - 8 PM EST
Sun: 10 AM - 6 PM EST

Pressure Washer & Generator Inquiries
Call Us: 1-800-611-6708
Mon - Fri: 8 AM - 5 PM CST